If you are a very busy, time-pressured entrepreneur or manager who is Tired of dealing with Computer problems but don’t know who to call…
We offer expertise in computer support, network services, IT consulting serving companies throughout San Mateo and Santa Clara.
We promise you these nine things:
- We give you choice. We believe that it is YOUR network and that you should have complete power over it. We do this with our propriety network documentation system and by implementing industry standard solutions. We believe that you should CHOOSE to do business with us. And the only way you can have that choice is for us to set up your network so that you can choose not to do business with us at the drop of a hat – otherwise you are locked in and really don’t have a choice at all!
- Comprehensive Network Documentation. We have developed our proprietary network documentation system. We hand the power over your network back to you and give you your network documentation to keep.
- Industry Standard Solutions. We believe in using industry standard solutions. Your network should be configured and running in a way that any qualified engineer should be able to manage and support.
- Repairs in a Flash. Your computer network and your time are too important to wait around for computer repair. That’s why we offer proactive remote IT support and network services. Through this network support and IT service, your computer data network can be accessed remotely and securely. If not, a technician will be sent out the same day.
- We Talk Like You Do. Know that we will answer any computer support & maintenance questions you have so you clearly understand. There is absolutely no intimidating “geek speak” by our IT support technicians.
- Our Guarantee -100% Unconditional Satisfaction. Expect total satisfaction with our products, IT Consulting and technology support services. We’ll go out of our way with our IT management services to make sure you are a satisfied customer.
- A Clear and Certain Outcome – No Unwanted Surprises. Your network or data will not be damaged, that’s a promise. We evaluate first to see if there are any potential risks before we begin computer maintenance services. Any risks will be clearly explained and we will get your authorization before we begin working. You may choose to backup and secure your data first beforehand.
- We Guarantee All Projects To Be Completed On Time within Budget. We won’t surprise you with added or hidden charges as we perform IT consulting and network services. Believe it or not, there are some incompetent and unethical technicians out there, but not us. We do the right thing and make no excuses. Your IT support project will be completed within time constraints, resources, scope, and budget.
- Expect Accuracy With Our Billing. Each detailed bill from us will be completely accurate – guaranteed. Since you pre-approve all charges, your IT consulting bill will present no “mystery” charges with our computer IT management services.